apple id disabled only in app store

Apple ID disabled only in app store, cannot install any app. Tried to reset whole iphone 5s and reset password on https://appleid.apple.com/ nothing helped.

iPhone 5s, iOS 10

Posted on Sep 27, 2016 7:23 AM

3 replies

Sep 28, 2016 8:55 AM in response to Community User

Greetings Jaanm,

Thank you for using Apple Support Communities.

I see that your Apple ID is disabled only in the App Store. You have tried to reset the Apple ID on the Apple ID website, but you are still getting a message that the Apple ID is disabled when trying to install apps. I can imagine that you are ready to get this issue resolved so you can install apps on your iPhone.

If you are getting a message that the Apple ID is disabled, and you have already tried to reset it on the Apple ID website, the next best step is to have Account Security take a closer look at your account. You can get in touch with Apple ID Account Security here:
Contact Apple Support

Best Regards.

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apple id disabled only in app store

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